Rolling Stock Supervisor or Manager

We are looking for an experienced rolling stock supervisor or manager to join a site team for a rail client based in Glasgow on a permanent basis.

The individual will be working with State-of-the-art trains and for an integral part of the team.

This role has a salary of £55,000 p.a., working Monday to Friday.

The role involves overseeing warranty and technical teams, ensuring contractual obligations, safety, and reliability on a 24/7 basis. You will also lead MSA matters, plan resources for on-site activities, and prioritize work while maintaining high standards of safety and product quality. Your leadership and management skills will drive professional production and a culture of safety. Always keeping the client and end-user in mind, you will contribute to the Company’s KPIs and values.

Your Tasks
Managing rolling stock technicians, technical staff, depot support, materials supply, and the planning team to ensure effective and efficient support to the customer that maintains:
Support type testing and fault-free running
Maintenance of units
Depot equipment
Achieving the targets set by the contract, management and industry standards
Where targets are not fully achieved, reasons are analyzed and actions are put in place to prevent generic reoccurrence
Focus the team on adhering to quality, standards and safety procedures
Support and develop the team through a combination of coaching, mentoring and performance management
Build and maintain good relationships with colleagues and the customer
Contract interface for on-site activities, performance and warranty
Interface with customer depot manager
Change Management of the vehicles
Repairs defects coming from customer acceptance
Execution of maintenance and services on the contract, including warranty and, if necessary, repairs of vehicles
Collaborative working with the STAR engineering and project management teams, SRS UK purchasing teams and other stakeholders that (indirectly) support the MSA & warranty
Deliver an efficient and effective service, focused on the customer
Identify and coach short-term and long-term replacements (Succession Planning) for key roles within the function
Manage absenteeism per employee per year in accordance with business targets
Understanding and experience with production techniques and process
Provide on-call support
There will be a requirement for individuals to be flexible with their hours of work depending on business needs, e.g. night shift or weekend work if appropriate.

Your Profile

Essential:

Qualification or equivalent experience in a technical and managerial environment
Must be able to prove extensive knowledge of rolling stock maintenance
Minimum 5 years of experience in managing people
Proven experience in leading teams, planning and engaging with stakeholders
Ability to work in a demanding environment and make decisions for critical deadlines
Can demonstrate a customer-driven attitude focused on quality
Flexible and willing to support colleagues
Proven experience in working in a changing environment and steering that change
Proven ability to understand complex production designs, reports, recommendations, and investigations that may have an impact on the safe and cost-effective production operation and client operation
Demonstrated ability to lead complex, difficult and political discussions with key stakeholders, including with internal functional areas of the business as well as external agencies
Demonstrated ability to inform, negotiate and persuade all levels of a business, from MD to production operators and Technical personnel.
Proven capability to establish, lead, coach and motivate a multi-skilled team to deliver production and technical best practice methodologies, with long-term human resource plans developed
Financial and budget management skills.
Ability to understand and interpret legislation and standards relating to people & product health and safety, production, technical and general transport matter
Risk identification, assessment, mitigating and documenting all manner of risks to demonstrate compliance with relevant legislation and become the basis of safe systems of work.
Demonstrate a passion for continual improvement, people development, operational excellence and end-user experience
Good level of IT skills, including Microsoft packages

Desirable:

Experience in the service provision of modern rail vehicles
Proven extensive experience in a large engineering environment with a focus on production and through-life support
Knowledge of maintenance activities with a large multi-disciplined transport fleet.
Experience in an operational transport and production environment
Knowledge and experience in advanced Lean, Kaizen, 5S and other modern production techniques
Knowledge and experience in conducting and leading complex root cause investigations
Strong knowledge, experience and understanding of risk and safety in the workplace, within a transport environment and from a production perspective
Experience in managing a department, team and facility in a production/project setting
clear understanding of the principles of production techniques and processes and the interaction between the functions across the business
Proven experience in identifying, assessing and mitigating all manner of risks and documenting risk registers to demonstrate compliance and become the basis of safe systems of work.
Formal education at least to HNC or equivalent standard in an appropriate subject matter

The role comes with a benefits package including 33 days of holiday, generous pension contribution, Membership of health cashback plans, a flexible time scheme, etc.

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