Rail Replacement & Major Events Controller

About The Job
An opportunity has arisen to join the Commercial Department’s team of operating Controllers. These roles are to be carried out as a supplement to your usual occupation.

The bulk of the work carried out by the department is Rail Replacement, but no less important is covering work for TFL Overground, Underground and Trams. As well as Rail Replacement, we provide shuttle and park and ride services for various national events, and several private sector company bus shuttle contracts.

Your role as Controller will be to control and monitor the bus services from specific points – this could be a railway station or some other location.

You will be required to complete certain documentation dependent upon the job you are allocated and must be in possession of a mobile telephone which allows the download of Go-Ahead company apps.

This is a customer facing role and involves liaising directly with the public, railway station staff and officials and contract clients. It is essential therefore that you have a friendly and helpful demeanor which can be maintained even whilst working under pressure.

Most duties are Rail Replacement Control and will fall on a Saturday or Sunday although certain jobs require weekday or overnight working. Most jobs are either an early or a late turn, so you must be prepared to work either.

Remuneration for this role is set at £16.60 per hour (this includes £2.00 per hour in lieu of accuring holidays entitlement with a £40 allowance payable under certain circumstances).

Full training will be given, and you must be prepared to commit to working at least ten days per annum.

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