Onboard Systems Service Technician

This is a mobile, depot-based role requiring strong technical and analytical capabilities. You’ll work hands-on with digital systems across our network while helping the business evolve its approach to Condition-Based Maintenance (CBM).

What You’ll Be Doing:

As an Onboard Systems Service Technician (Leadmind), you will;

Support and troubleshoot digital onboard systems across Northern’s fleet, including Leadmind and other RCM platforms
Use data to identify fault trends and support fault investigations, proactively improving system availability
Maintain, update, and share service delivery reports in line with Onboard Systems governance
Act as a key technical contact for RCM, offering specialist knowledge to improve fault resolution and maintenance strategies
Work cross-functionally with Engineering, Operations, Fleet Managers, and suppliers
Support the development of a single source of truth for Engineering data by working with key stakeholders
Contribute to continuous improvement, innovation, and strategy in relation to onboard system reliability and performance
Provide clear and informative reporting and recommendations to internal stakeholders and senior leaders.

About You:

To be successful in this role, you’ll bring;

3+ years’ experience in a converged Operational Technology (OT) support environment
A proven track record in fault resolution and system support, ideally within the rail sector
A recognised qualification (or working towards) in technical OT support or OT Service Support and Delivery
Advanced analytical and technical skills, with experience in databases and data tools
A proactive mindset with the ability to manage multiple priorities and apply judgement independently
Confidence working with complex systems and communicating technical insights to varied stakeholders
A passion for data-led decision-making and innovation in rail engineering.

No matter your background, experience, or whether you call it a bap, barm, or cob… there’s a place for you here in the railway.Please note that Northern reserves the right to close recruitment for this role before the published closing date if high volumes of applications are received.

Please note that we reserve the right to close recruitment for this role before the published closing date if high volumes of applications are received.

Tagged as: rail engineer, rail engineering, Service technician