Resource Controller Train Crew

What you will be doing:

Our Resource Controllers are split into two teams, each responsible for a piece of the jigsaw but working together to deploy our trains and people in the most efficient way possible.

The Resource Controller Train Crew is responsible for the live deployment of our Drivers and Train Managers, they work tirelessly to make sure that every train we operate has a crew resourced and that where there is a shortfall, that there is a plan in place to recover the service.

We are looking for talented people to join the team, don’t worry if you don’t have experience of working with Train Crew or, we can teach you these skills. What we need are people with a desire to learn, who can keep calm under pressure, can problem solve and want to be part of a team.

Of course, with these being such specialist roles, there are a few things we are looking for…

Be a logical thinker and an effective problem solver
Thrive in a fast-paced environment and work well under pressure
Be a team player
An ability to build strong working relationships
Strong communication skills both written and verbal.
Be IT literate. Knowledge of railway IT systems (TRUST, TREnt, TMV) is an advantage but can be taught to the right candidate
Knowledge of railway operations and performance are advantageous but can be taught to the right candidate.

Key Dates:

This is a two stage interview process. An assessment centre will be held on Thursday 18th September 2025. If successful at the assessment centre, you will be invited to an in person interview. Interview dates are Monday 22nd and Tuesday 23rd September 2025.

Disclosure and Barring Service (DBS) Check:

If you are successful in your application and are new to the business, we will undertake a basic DBS check as part of our pre-employment checks. This only happens once we have conditionally offered you the job. Here we check for any unspent convictions and conditional cautions under the Rehabilitation of Offenders Act (ROA) 1974. If there is evidence of an unspent conviction or conditional caution, the details of these are reviewed internally by a cross functional panel on a case by case basis before a final offer of employment is issued. This however may result in any offer being withdrawn. Further information on how we collect and use this data is available on our privacy notice.

Medical screening

We’re a safety conscious business so for all roles you’ll need to pass a medical screening and a drugs and alcohol test before we send you an unconditional job offer. For our safety critical roles, you’ll also need to have a safety critical medical. Our friendly, in-house Health and Wellbeing team will book a time and place to suit you. The sooner, the better, so please be flexible with your availability. Once your medical gets the thumbs up, we’ll finalise any last details and look forward to you joining our team.

Medical screening:

We’re a safety conscious business so for all roles you’ll need to pass a medical screening and a drugs and alcohol test before we send you an unconditional job offer. For our safety critical roles, you’ll also need to have a safety critical medical. Our friendly, in-house Health and Wellbeing team will book a time and place to suit you. The sooner, the better, so please be flexible with your availability. Once your medical gets the thumbs up, we’ll finalise any last details and look forward to you joining our team.

Tagged as: train manager