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Train Running Controller

Full Time Permanent
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Railway Executives

recruiter@railwayexecutives.co.uk

Full job description

Location

Crawley, GB

About our people and the recruitment process – We’re an inclusive employer of choice and we welcome applications from everyone!

We encourage our colleagues to work flexibly, as we know traditional working patterns don’t always fit. If you want to consider working flexibly, just let us know and we’ll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

 

We’re also a Disability Confident Leader employer and we’ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.


Brief Description

Manage train services on the network to meet the agreed train plan both during normal operation and disruptive events.
Deliver Network Rail targets and Train Operator franchise, PPM and other customer targets.
Lead and manage the performance of the daily train plan and take early action to minimise customer disruption ensuring that rolling stock and train crew resources are effectively managed.
Communicate effectively regarding train performance and train regulation, within control, with signallers and relevant Train Operators.
Define and implement service recovery arrangements.


About the role (External)

As part of the route control team, you’ll manage train services throughout the region, ensuring that trains run as close to real time as possible without compromising safety and according to the agreed train plan. If a situation arises you’ll be responsible for liaising and negotiating with train operating companies to regulate services, whilst trying to keep delays to a minimum, as well as communicating with other key staff to ensure the service recovers as quickly as possible.

Key Accountabilities
1. Work during both normal train running and disruptive events, to deliver the optimum service that meets the differing needs of the rail industry and passengers
2. Manage the safe and efficient running of trains over the Route infrastructure
3. Make pro-active train regulating decisions using control systems and interpreting incoming information to identify potential disruption and initiate early action to minimise train delays, communicating with signallers and train operators as necessary
4. Work closely with the Incident Controller to manage train service delivery during times of perturbation, being the key liaison with representatives of train operators whose services run in the route and other control centres
5. Develop and specify during times of disruption, service recovery plans, including discussion with train operator staff regarding resourcing of the plan
6. Maintain a daily log of all train running information and events, using the available systems in accordance with the relevant company standards and instructions
7. Undertake planning of VSTP train movements to a time horizon of 48 hours and compile a library of regularly used timetable slots to deliver consistency
8. Identify regular and frequent requests for short-term movements to the Train Planning Manager to be introduced into the permanent timetable

Job Skills, Experience and Qualifications
Essential
  • Knowledge and demonstrable experience of operating procedures, rules and regulations
  • Operational experience within a control environment or operations role
  • Understanding of the Route timetable
  • Knowledge of Train Operating Companies organisational structure and routes
  • Good geographical knowledge of applicable Route
  • Demonstrable skill in the use of Microsoft Office package and Control specific software e.g. CCF, TMIS, TRUST, TRUST DA, TOPS, SHEILA, GENIUS, Crews in Genius, P2v2, Nexus Alpha and Alpha Page or other communications/ pager system
  • Good team working skills and ability to make objective decisions
  • Able to influence others and work under pressure
  • General understanding of commercial/ business picture within the network and TOC’s
  • Knowledge of Train Service Recovery Plans
Desirable
  • Working knowledge of the NRN system and its correct use
  • Geographical knowledge of adjoining Routes


How to apply (External)

Salary £68010 a salary in training may apply

Please note the recruitment process for this role is a Competency based interview.

We’re dedicated to creating an inclusive environment and we welcome applications from everyone!

We are a Disability Confident Leader and we’ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.

 

 

Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Us. You should demonstrate your personal dedication to safety on your application.

 

Drugs and Alcohol Standard:

All prospective candidates will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test.

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