Shared Services Administrator

Our Shared Services team are looking for a Shared Services Administrator to join the team in Manchester. Our Shared Services team deliver specialist processes that have a direct impact on our performance, our customers, and suppliers

• Salary Band 6 – £23,758.00 per annum
• Contract Type: Permanent (Full time)
• Closing Date: Monday 3rd November 2025 – late applications will not be accepted.
• Location: Manchester Square one (Hybrid working 3 days per week in the office)

What does the role entail?

Please note: This is an accounts orientated administration position within the Shared Services team.

• Deliver a right first-time administration service within your team.
• Deliver quality administrative outputs to prevent rework. Deliver the compliance to the administration of internal processes.
• Consistently apply administration duties within your function.
• Take personal ownership for the activities allocated, be aware of related measures and work with others to achieve these key performance indicators within your shared service team.
• Undertake administrative tasks and certify that the team has adequate support to undertake other duties.
• Update and maintain information held within the shared service centre, certify that when updating records on databases that the information you are entering is up to date and accurate.
• Operate within the pre-agreed control framework, demonstrate a control mind set. Continually review the local framework for adherence, where gaps are identified take personal ownership to define socialise and embed improvements within shared services.
• Work with all parties to reduce risk and the cost of control within your team and the wider centre.
• Develop / continually improve relations with key stakeholders, play your part in embedding a customer centric culture where all team members consider the impact on customers and their future requirements.
• Support our better day everyday initiative by highlighting areas of potential improvement at the daily / weekly focus groups.
• Work with others to support a culture of operational responsibility where individuals, take personal ownership for delivery.

What are we looking for?

• Excel experience
• Transactional processing experience
• Strong administrative and analytical capabilities
• Experience in driving continuous improvement
• Communication skills
• Outstanding customer focus

What could set you apart when applying?

• Construction Industry Scheme (CIS) experience
• Processing high volume activity
• ORACLE eBusiness Suite experience

Please see the job description attached for further information such as essential and desirable skills.