Shared Services Administrator

Brief Description; 

What the role looks like;
Our Track Access Billings team analyse data from a number of sources to ensure the train and freight operators are invoiced correctly. Our Shared Service Administrators are responsible for ensuring accuracy of billing for train and freight operators. You’ll perform a varied role; review train journeys, analyse data, highlight and correct errors, perform audit activities and respond to queries.

What you’ll gain:
• Insight into Network Rail’s vital infrastructure.
• A varied role with opportunities to develop your skills in data analysis, auditing, and communication.
• A chance to make a real impact on the rail industry.

Main Responsibilities:
• Great attention to detail and accuracy – analysing data and performing audit activities.
• Excellent Excel skills – proficiency with data manipulation, filters, pivot tables, V-lookups and the ability to reference data from one workbook to another. You will also use excel to analyse complex data sets and create invoice backups.
• Confident communicator – you’ll be dealing with queries from external stakeholders and will monitor a shared inbox. You’ll need good written and verbal skills: concise, clear and articulate.
• Organisation and prioritisation – you will have to complete tasks within specified timeframes and be used to KPI’s and SLA’s.
The Ideal Candidate;
• Experience within a shared services environment
• Knowledge of the track access contract
• Experience of delivering continuous improvement programmes
• Experience with Oracle eBusiness Suite
Nice to have but not essential
• Occupational knowledge of subject areas
• Working towards or educated to degree level or equivalent
• Processing high volume activity
• ORACLE eBusiness Suite experience

Salary: £22,823 per annum

Closing date: 06/01/2025. – Late applications will not be accepted.

Tagged as: service