Records Controller

This role sits within Supply Chain Operations (SCO), an area of the business which supplies and delivers the logistics, materials, components, rail and road fleet that enable the maintenance and renewal of the railway.

SCO keeps the materials, machinery and components required by its customers moving – making sure they are on-site when needed so work can go ahead as planned and on schedule. Watch our video Working in Supply Chain Operations

Working with us is More than a Salary

Are you a natural motivator, ready to inspire others to reach their full potential? If you have team leader experience, you’re exactly who we’re looking for! Join our team at our National Records Centre as a Records Controller and make a lasting impact! Your leadership skills will be invaluable as you train, guide and supervise our dedicated team of Records Assistants, ensuring they excel in their roles.

At Network Rail we understand the value of precise record-keeping. As a Records Controller, you’ll be an essential member of our team, ensuring the smooth flow of information and maintaining meticulous records that drive our success.

Your meticulous attention to detail will be put to the test as you organise and catalog a vast array of records. From financial documents to client files, your expertise will ensure that information is readily available, empowering our teams to make informed decisions and drive business growth.

Team leader experience would be beneficial, as you will be training and supervising the activities of our Records Assistants.

Your responsibilities will include:

1. Train and supervise the activities of allocated assistants.

2. To make records available to authorised personnel when required and to investigate the circumstances of requests of records already booked-out or unobtainable and report on the position.

3. Track and control the movement of records and electronic data from/to the Record Centre. Monitor the appropriate use of configuration control to amended records and advise on records format.

4. Managing a team resource to supply information only prints, source records, Computer Aided Design (CAD) files, and data when required.

5. Identify potential areas for improvement to records centre processes and make recommendations. Identify and report any areas of potential non-compliance with the records centre processes.

6. Liaise and visit external contractors advising them of records management requirements.

7. Provide advice on records management, record centre processes and advice on systems in relation to configuration issues and records format.

8. Undertake forecasting of records requests in order to anticipate workload and plan resource requirements.

Ideal candidates for this position would demonstrate the following:

Essential

• Ability to build relationships with contractors.

• Ability to manage customer expectation and SLAs.

• Supervisory experience.

• Team working skills.

Nice to have

• Basic understanding of engineering technology.

• CAD experience.

• Records management experience.

• Educated to “A” Levels or relevant experience.

Vacancy type: This role is permanent.

Location: This position is based at York Audax Road.

Hours: 35 hours per week with hybrid working and travel as required.

Salary range: £24,000 – £27,000 per annum, depending on skills and experience.

Closing date: 2 October 2025. Late applicants will not be accepted. This role is being advertised internally only.