Conductor

What is the job?

As a Conductor, you will deliver a world-class customer experience throughout the journey and will ensure the safety of everyone using our services. You’ll be able to adapt to new people, new places and new situations. We are proud here to share a common set of values – these help us deliver for our customers and serve our communities across the West. Working on board our trains, you will clearly demonstrate these behaviours and attitudes and will give our customers an experience they will remember for all the right reasons!

What are the main responsibilities?

To be visible to our customers, providing information and help in a friendly and reassuring way.
To manage the safety and operational activities of the train.
To check and sell tickets, providing information and assistance as required.
To ensure a safe, clean, and pleasant environment is maintained.

Where is the job?

The position is based in our depot at Reading station, just a short walk from the shopping centre. This is where you will start and end your shifts.

We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.