Rail Travel Consultant

Do you have a good knowledge of Europe and putting together tailor-made holidays by rail?

We have an exciting opportunity to join a well-established tour operator (based in Central London) who specialise in rail holidays in Europe.

This company are looking for an enthusiastic, self-motivated individual with a hands-on approach to join their friendly team. You will be responsible for handling incoming enquiries by phone and email and constructing bespoke rail itineraries.

If you have good European destination knowledge, the ability to communicate effectively with clients / travel agents, please apply now.

Responsibilities:

• Taking rail enquiries from direct customers and travel agents
• Quoting and booking group and individual rail travel in Europe using various in-house systems
• Managing new and existing accounts; series and adhoc groups, tailor-made or repeat tours
• Operating and invoicing FIT and group travel, including dealing with pre and post departure queries
• Liaising with key suppliers to ensure the accuracy of travel arrangements
• Maintain excellent levels of after-sales service, including in-trip queries or issues.

Skills Required:

• Experience booking rail travel in Europe
• Proven experience of preparing quotes and operating groups.
• The ability to speak a second European language is highly desirable but not essential
• Excellent accuracy and attention to detail
• Excellent written and spoken English.

Package:

• A competitive basic salary of £28,000 – £29,000 + bonus
• Monday – Friday: 9am – 6pm
• Hybrid working.

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