Booking Office Assistant

We are looking for a hardworking, enthusiastic individual to join our team working in our Porthmadog Booking Office.

Core Skills:

Must be numerate, literate and have good computer skills
‘Front of House’ position so good communication skills and a cheerful disposition are essential
Experience of working in an administrative role is desirable
Smart appearance following dress code
The ability to speak Welsh would be an advantage as would knowledge of the railways and their passengers; and the local area.
Applicants for this position must have the existing right to work in the UK.

Job Type: Fixed term contract
Contract length: 4 months.

Benefits:

Company events
Company pension
Employee discount

We can offer you:

£12.21 per hour for applicants aged 21 and over, £10.00 per hour for under 21s (National Living / Minimum Wage for age applies)
Seasonal contract to start a.s.a.p., to 31st October 2025
One or two days a week, to include weekends, with additional hours during school holidays
The pro rata equivalent of 28 days paid holiday, inclusive of all bank and public holidays
Enrolment into the company pension scheme after a qualifying period.

This is predominately an administrative post, with duties including taking bookings by telephone, processing bookings and answering enquiries face to face, by telephone and by email. Counter duties to include greeting customers, selling tickets and giving information will also be included therefore experience of cash handling would be beneficial. Experience of working in a similar role would be an advantage but not essential as full training will be provided, however candidates must be familiar with working with computer systems and email.