Performance Modelling Manager
Full Time Permanent
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Description
We’re committed to delivering a safe, reliable, and customer-focused rail service. Through ongoing investment in our fleet, stations, and people, we’re shaping the future of rail travel.
We’re looking for a skilled and forward-thinking individual to take the lead on data-led timetable modelling across our railway operations. As Performance Modelling Manager, you’ll be responsible for managing the relationship with our chosen modelling provider and using performance data to inform and influence operational improvements.
This is a key role with both tactical and strategic influence. You’ll oversee the production and interpretation of performance models, ensuring insights are translated into practical changes that improve reliability, efficiency, and the customer experience. Your work will play a vital part in shaping the future of our railway and supporting long-term business planning.
Key Responsibilities
- Own and lead the end-to-end performance modelling process for long-term strategic timetables (typically 12+ months ahead)
- Work closely with Timetable Planning and Revenue teams to propose changes that improve performance, customer experience, and revenue growth
- Translate strategic goals into modelling inputs and ensure outputs support planning and timetable development
- Collaborate with Network Rail and other operators to assess the impact of wider industry changes
- Interpret model outputs, identify risks and opportunities, and recommend practical solutions
- Lead stakeholder engagement to test and refine modelling recommendations across Operations, Planning, and Commercial teams
Skills, Knowledge & Expertise
- Strong background in railway performance, timetable planning, or operational modelling
- Proven track record of leading projects and delivering performance improvements
- Familiarity with modelling tools (e.g. Trenissimo, RailSys, MOIRA, TPS or similar)
- Analytical mindset with the ability to interpret complex data and make informed decisions
- Confident communicator with experience influencing cross-functional teams
- Strategic thinker with a proactive, collaborative approach
- Experience managing suppliers or consultancy partners
- Able to manage risk, prioritise tasks, and work independently in a fast-paced environment
Job Benefits
- Competitive salary
- One of the best pension schemes available
- Free travel on all our trains
- 75% off all other train company travel tickets
- Retail discounts
- Career development opportunities
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