TRAVEL SAFE OFFICER

Not your average role:

The role of the Travel Safe Officer will be to increase the public’s confidence in choosing to use and return to rail travel, together with supporting our colleagues dealing with anti-social behaviour, employee assaults, vandalism, trespass, safeguarding and vulnerable persons’ support. Ability to contribute to problem solving based solutions to support the reduction of Anti-social behaviour on our trains and in our stations whilst promoting safe travel for all through working with British Transport Police and external agency partners.

What you bring:

Enthusiasm
Customer orientated
Good understanding of the assessment of Risk, ability to remain cool and level when dealing with difficult situations.
A good knowledge of human factors, and public risk interface, railway geography, intermediate knowledge of Microsoft applications (training will be provided where required).
Excellent communication skills both written and verbal
Experience of preparing concise, comprehensive, and informative reports.

What we offer you:

Contributory Final Salary Pension scheme.
Free and reduced rate rail travel for you and your family.
Generous holiday allowance.
Enhanced company sick pay and family leave including maternity, paternity and adoption.
Life Insurance cover for 4 x annual salary.
Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare cashback plan.

Please note that due to the volume of interest received these vacancies could close prior to the published date.

We value, celebrate, and respect the diversity our people and aim to inspire, attract, retain, and develop the best talent. Because we value diversity and the benefits it brings, we want to continue improving the diversity of our people and particularly welcome applications from women, young people, LGBT+ people, people with a disability, and people from ethnically diverse backgrounds.