Deputy Head of Production

We are Recruiting!!!

Are you passionate about the future of rail transport? Do you want to be part of a team that’s shaping the next generation of trains using cutting-edge technology? Look no further! Join us as a Deputy Head of Production where you will lead and manage teams, projects, and have close involvement with our customer.

 

Why Join Us:

Innovative Environment: Work with the latest technology in the rail industry, contributing to the development of state of the art trains.

Growth and Development: Be part of a dynamic company with an order book extending into the next decade, ensuring long-term career opportunities and stability.

Passionate Team: Collaborate with a team of dedicated professionals who share your enthusiasm for rail transport and innovation.

Customer-Centric Approach: Play a key role in delivering exceptional service to our growing number of customers across the UK.

Diversity, Equality and Inclusive: Be part of our mission to expand diversity, equality and inclusion within our workplace where everyone feels valued and empowered. We believe that a variety of perspectives and background improves our team and drives our success.

 

What We’re Looking For: 

We are looking for talented candidates that are excited about the future of rail transport and eager to make a difference. If you want to be part of a company that values innovation, growth and excellence, apply now to become a key member of our team and help our journey to shape the future of rail transport.

 

About the Role:

In this supportive and empowering leadership role, the Deputy Head of Production will work closely with the Head of Production to nurture a safe, reliable, and high-performing environment for the production team. With a focus on collaboration and continuous improvement, you’ll guide and mentor front-line managers, coordinate daily shift operations, and ensure that safety, comfort, and presentation standards are consistently met. You’ll play a key role in fostering a culture of care and accountability, acting as a trusted second-in-command and a steady point of contact during the Head of Production’s absence. Your ability to bring people together, set clear priorities, and champion team wellbeing will be essential in delivering the goals of the MMA and TSA contracts.

 

Key Responsibilities:

Team Leadership & Management: Provide on-site leadership and first-line management for Production Managers, Fleet Duty Managers, and the Train Presentation Support Manager. This includes overseeing performance appraisals, managing attendance, supporting professional development, and addressing disciplinary matters as required.

Operational Coordination: Coordinate daily planning and task allocation to ensure efficient and effective shift operations. Ensure all team members are appropriately assigned and competent for their tasks in line with the competence management system, escalating concerns where necessary.

Training & Development: Support the onboarding and development of new team members through structured training, mentoring, and assessments. Promote a culture of continuous learning and skills enhancement across the team.

Performance & Stakeholder Engagement: Represent the production function in internal and external performance meetings, contributing to accurate delay attribution and operational reporting. Act as a key point of contact for operational matters with customers and internal stakeholders.

Shift Delivery & Compliance: Ensure the safe and timely delivery of train services, meeting standards for safety, reliability, presentation, and environmental compliance. Participate in the Management On Call roster to provide out-of-hours support during incidents or operational challenges.

Data & Systems Management: Maintain accurate records in electronic systems such as SRMS, ensuring timely data input, validation, and analysis. Oversee the completion of all maintenance documentation, both digital and paper based.

 

Essential:

Relevant qualification or equivalent experience in a rail, depot, or operational management environment
Formal education to at least NVQ Level 5 (or equivalent) in a relevant subject area
Professional registration with the Engineering Council at Incorporated Engineer (IEng) level
ILM Level 5 (or equivalent) in Leadership and Management
Demonstrated experience in leading teams, planning operations, and engaging with a range of stakeholders
Ability to make informed decisions under pressure and within tight timeframes
Strong focus on quality and customer service
Flexible, collaborative, and supportive approach with excellent interpersonal and communication skills
Proven ability to lead through change and support others in adapting to evolving environments
Strong understanding of contracts, reports, and investigations, and their impact on operational and customer outcomes
Experience in managing complex discussions with internal and external stakeholders, including senior leadership and technical teams
Ability to communicate effectively across all levels of an organisation
Understanding of legislation and standards related to health and safety for people and products
Experience in identifying, assessing, and mitigating risks, and documenting safe systems of work
Commitment to continuous improvement, operational excellence, and enhancing user experience
Proficient in ICT, including Microsoft Office applications
Willingness to undertake statutory roles such as First Aider and Fire Marshal/Warden
Demonstrated competence in rolling stock maintenance standards
Medically fit and able to comply with drugs and alcohol testing requirements (random and for-cause)
Full UK driving licence
Willingness to work temporarily at other company or customer locations as required.

 

What we can offer you:

Salary of £59,000
On Call Allowance
36 hour week
Salary sacrifice led pension plan that matches employee contributions up to 10% or the option to join the Local Government Pension Scheme (LGPS)
Employee Assistant Programme
Wellbeing program that supports employees with their physical and mental health
Competitive employee discount platform with leading brands and retailers
Cycle to Work Scheme
Enhanced Family Friendly Benefits
Recognition Programmes that celebrate continuous service through enhanced holiday entitlement
Company Sick Pay.

 

The closing date for applications is Friday 30th May 2025.

 

Schedule:

Day shift
Monday to Friday
Weekend availability

 

Experience:

Management: 1 year (required).

 

Education:

Diploma of Higher Education (required).

 

Licence/Certification:

Driving Licence (required).

Tagged as: rolling stock, rolling stock maintenance, Team Leader, train presentation