On Board Host

As An On Board Host You’ll:

Provide ‘at seat trolley service’ on our trains, ensuring outstanding customer service, managing stock, and handling transactions.
Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
You can claim upto 50 rover tickets for our network rail for family & friends.

Ideally you will have at least 2 years working experience gained in a Customer Facing role within the Retail Leisure & Hospitality Industry.
Full Training will be provided.

Due to some responsibilities within the On board Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.

Pay Rate: £13.20 per hour plus commission.

Hours: Part Time (20 hours).

Shifts: Rotational shifts between 6am and 9pm, including some weekends.