Cafe Assistant

Job Description:

As a Café Assistant (Front of House), you’ll be the welcoming face of Whistles Café. Your duties will include serving customers, preparing drinks and snacks, taking food orders, and working with the kitchen to ensure stock and orders are managed effectively. You’ll keep the café and surrounding areas clean and tidy, handle money at the till, and provide excellent customer service throughout.

This is a physically demanding role where you will be on your feet for most of the day, often during busy service periods. It requires good stamina, reliability, and a willingness to get stuck in with both customer-facing duties and cleaning tasks. You will also assist with events such as evening functions and railway experiences.

 

Key Responsibilities:

· Serving customers, preparing hot drinks, cakes, sandwiches, and snacks.

· Taking and processing orders, liaising with the kitchen to ensure availability.

· Operating the till, handling cash and card payments accurately.

· Keeping the café, FOH area, and equipment (including the coffee machine) clean and well-maintained.

· Emptying bins, mopping floors, and maintaining hygiene standards in line with food safety regulations.

· Replenishing fridges, displays, and stock levels as required.

· Assisting with pre-ordered items such as cream teas and afternoon teas.

· Supporting and working alongside volunteers in the café.

· Helping at special events such as murder mystery evenings and private functions.

· Keeping the outside café area tidy, including emptying outside bins when necessary.

 

 

Skills & Experience:

· Experience working in a café, hospitality, or customer service role (preferred).

· Good communication and customer service skills.

· Friendly, approachable, and able to work well as part of a team.

· Organised, reliable, and able to work efficiently during busy times.

· Fit and physically able to be on your feet all day and carry out cleaning duties.

· Basic knowledge of food hygiene and safety standards (Level 2 Food Hygiene desirable, but training can be provided).

 

What We Offer:

· A friendly and supportive work environment in a historic setting

· The opportunity to be part of a unique visitor experience

· Staff discounts and access to special events

· Annual Pay review

 

Benefits:

Employee discount
Free parking
On-site parking

 

Due to the high volume of applications we receive, only shortlisted candidates will be contacted for an interview. If you do not hear from us within four weeks of the application deadline, please consider your application unsuccessful.

 

About Us:

Railway Jobs website is more than a railway job board. It is a dynamic railway jobs and recruitment ecosystem where talent meets opportunity. Elevate your career with us as you navigate through a plethora of railway jobs openings!

Tagged as: railway job, railway jobs