Fleet Maintenance & Technical Support Engineer

As a Fleet Maintenance Engineer, you will play a key role in supporting the safe, reliable, and efficient operation of the Croydon tram fleet. You will deliver hands-on technical support, contribute to the investigation and resolution of performance and maintenance issues, and collaborate with internal teams and external stakeholders to drive engineering excellence.

We’ll look to you for:

Provide technical support to resolve fleet performance and maintenance issues.
Monitor, analyse, and investigate technical problems, proposing timely and effective solutions.
Support incident and failure investigations, including diagnostic assessments on-site and off-site.
Collaborate with engineering teams to support the implementation of modifications and improvements to tram systems.
Ensure all engineering risks are identified, documented, and mitigated.
Prepare technical documentation, reports, and specifications in line with contractual obligations.
Liaise with customers and stakeholders to ensure high levels of service and satisfaction.
Track project progress, manage work packages, and report on key performance indicators (KPIs).

All about you:

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role;

A background in mechanical, electrical, or systems engineering
Experience in fleet maintenance, ideally within rail or tram environments.
Strong problem-solving skills and a proactive approach to technical challenges.
Excellent communication skills and the ability to work collaboratively.
Knowledge of safety standards and change control processes in engineering environments.

All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

As a ‘Disability Confident’ employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

Things you’ll enjoy:

Enjoy stability, challenges and a long-term career free from boring daily routines
Collaborate with transverse teams and helpful colleagues
Contribute to innovative projects
Steer your career in whatever direction you choose across functions and countries
Benefit from our investment in your development, through award-winning learning
Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

Apply by: 11th July.

Tagged as: mechanic, systems engineer