Train Presentation Working Team Leader

About the Role:

You’ll be responsible for ensuring a safe and pleasant environment for passengers. Additionally, you’ll assess and support the daily competency of our train cleaning staff to uphold our quality standards.

Key Responsibilities:

Maintain and operate cleaning tools and equipment safely, ensuring compliance with standards and procedures, including handling hazards and spillages.
Provide team management through supervision, training scheduling, and conducting quality checks,. Managing performance and absence management in line with company procedures.
Follow safety protocols, report defects, hazards, accidents, and ensure all documentation is accurate and properly processed.
Execute cleaning programs, assist with winterization, support during service disruptions, and manage lost property and suspicious packages.
Adhere to company and railway safety standards, including wearing appropriate uniform and personal protective equipment, managing safety legislation, and supporting investigations.
Perform additional duties such as assisting in training, supporting various locations, and maintaining high standards of cleanliness and safety across all sites.
Maintain computer-based systems, close work orders, report work completed.
Monitor service quality regime fails, rectify and close relevant work orders within the defined timescales.

We’re Looking For Candidates Who:

Have a friendly, approachable demeanour with the ability to communicate effectively
Are calm under pressure, able to think on their feet, and able to handle various situations
Possess a “can-do” attitude and enjoy working as part of a team
Take pride in your work in order to ensure customer safety
Have team spirit and bring your unique self to strengthen our team and foster a positive work environment

What’s in it for you?

Vouchers for Loved Ones: Get 12 annual discount vouchers for family and friends to enjoy.
Wellbeing Support: 24/7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.
Pension Perks: Start with a Defined Contribution pension, with the option to upgrade to a Final Salary pension after 2 years.
Family-Friendly Policies: We’ve got you covered with maternity, paternity, adoption leave, and shared parental leave after 26 weeks.
Save While You Spend: Cycle to work and tech purchase schemes once you pass probation.

International Adventures: After 12 months, unlock discounted international travel for you and your family.

The closing date for all completed applications is on Friday 16th May 2025

Please note vacancies can close earlier due to high influx of candidate applications.

Tagged as: Team Leader, train cleaning, train presentation