Junior Field Service Engineer

Job Title: Junior Field Service Engineer
Salary: £32,055 per annum
Hours: 47.5 per week (door to door)
Travel: Nationwide travel to company sites (regionalization efforts where possible)
Benefits: Company van, fuel card, food allowance, hotel accommodation

Role Overview:
The Junior Field Service Engineer is responsible for assisting with maintenance and repairs of client systems, including carriage wash plants, controlled emission toilet extraction plants, and fluid/fuel storage and dispensing systems within depots. The role involves learning on the job, adhering to safety standards, and providing excellent customer service while supporting senior engineers.

Key Responsibilities:
– Assist senior engineers with scheduled maintenance and reactive call-outs.
– Carry out basic repairs and maintenance under supervision.
– Ensure job sheets, work schedules, and site reports are completed accurately, signed by clients, and submitted daily.
– Comply with all relevant standards, including Railway Group Standards, Network Rail, and Train Operating Company Standards.
– Be the first point of contact with clients, demonstrating professionalism and good customer service.
– Book on and off-site with client representatives, ensuring proper procedures are followed.
– Always wear appropriate PPE when reporting for duty.
– Report accidents, incidents, or safety hazards immediately to supervisors.
– Maintain a functional company mobile phone and report any issues.
– Obtain authorization for additional hours in emergency situations.
– Keep the company vehicle in good condition and report any defects.
– Be “on-call” once competency is proven, as directed.
– Attend safety meetings and undertake other duties as reasonably required.

Qualifications & Competencies:
– Basic understanding of electrical and mechanical principles.
– Knowledge of the correct use of tools, equipment, and PPE.
– Valid PTS (Personal Track Safety) certificate within six months of employment.
– Willingness to learn, develop, and progress within the company.
– Good communication and customer service skills.
– Ability to adhere to safety procedures and company policies.

Development & Progression:
The core aim for the Junior Engineer is to learn, improve, and develop skills with the opportunity for promotion within the business.

Tagged as: mechanic, personal track safety, pts, senior engineer