HR Operations Administrator

About the job?
You’ll provide an administration service to support all HR Operations activities ensuring relevant processes are adhered to consistently and in line with SLA’s. A big part of the role will be responding to colleague’s queries often liaising with various functions and departments across the organisation to ensure resolution. This role offers variety and the opportunity to be involved in a multitude of work, process improvements and projects to deliver enhancement to the service offering for our people.

Your main responsibilities will be:

Some of the areas you’ll be involved in are;

HR Inbox management, providing support across a wide range of topics
Colleague benefits promotion, including sign-up, communications, and general enquiries.
Administration of processes for formal recognition schemes
Note taking at meetings, summarising key topics discussed and producing minutes for attendees
Supporting with ad-hoc administration requests.

You’ll need to be;

A proactive problem-solver who can build successful working relationships within HR and across the organisation
An experienced administrator with strong attention to detail
Able to work under pressure whilst maintaining efficiency and accuracy
Highly organised and able to work to tight deadlines.

As a minimum you will need to have;

Excellent customer service and communication skills
Active and positive listening skills
Competent in the use of Microsoft packages
Experience of providing HR Administration support ideally within a shared service environment
Experience in note-taking is not essential but would be beneficial.

Additional information?

Interviews for shortlisted candidates are tentatively scheduled for the week commencing 13 January 2025.

Perks & Benefits?

Health & Wellbeing: Health Cash Plan, health screenings, EAP, gym discounts.
Lifestyle: Costco membership, bike scheme, retail discounts.
Financial: Pension, share-saving schemes, payroll giving.
Travel: Free GWR Travel pass. Discounted Friends and Family tickets, Eurostar, and European rail travel.

Tagged as: service