First Class Customer Host

What are we looking for?

You will be hard working and always happy to provide an amazing service with a smile! You will also be polite, responsible, and very resilient. Your personality plays a massive part in the level of service you provide. We want to our customers to love and remember their experience on East Midlands Railway. So, if you are passionate, professional and want to make a difference to someone’s day, we want to hear from you.

The role is shift work based on a rota to provide customer service throughout the whole day, this could be on the first train in the morning or the last train at night so you will need to be flexible and it will include weekend work.

As well as a competitive salary, we’ll also offer you:

Excellent Railway Pension scheme
75% discount on National Travel (inc partner and dependants)
Various training opportunities
…and many more!

If you are successful at the assessment day you will either, be offered an immediate vacancy, or you will be placed into the Talent Pool for a maximum of 12 months. During those 12 months, you will not need to apply for this role again. As and when we have Customer Host vacancies arise, we will be able to pick up the phone and make a job offer.

Ready to take on this exciting opportunity? Submit your online application form and upload your CV. As we operate a blind screening process please remove all personal information including your name from your CV.

We promise to treat you fairly, consistently and with respect throughout the application, assessment and selection process.

We promote equal opportunities for all.

Railway Executives is a non-discriminatory employer committed to the recruitment and promotion of all on the basis of ability and merit irrespective of disability, race, gender, health, social class, sexual preference, marital status, nationality, religion, employment status or age. We’ll treat your application fairly and assess you for the job based on merit and skills.

Tagged as: customer host, east midlands railway