Maintenance Controller

In this exciting new role, you will be responsible for supporting the customer with the live management of the operation Railway.

You will be the first point of contract for rail line controllers within the control room, Network Rail signallers, Train Drivers, on-board staff and platform staff as required. You will also be working closely with maintenance planner to ensure all maintenance requirements / routes are set in line with depot maintenance plan.

We currently have a number of vacancies for permanent contracts and fixed term contracts.

Specifically, you will be responsible for the following deliverables;

Undertake the role of “Maintainer Control Room Contact” as set out in the TSA Contract.
Support the customer with the management of all fleets while in service
Act as initial point of contact for all live operational interfaces at all Integrated Control Centres.
Co-ordinating the deployment of technical riding Technicians and station-based technicians as required to support the fleets in service
Monitoring trains in service to ensure the maintenance plan and associated requirements are achieved and trains are delivered to depot as planned.
Management of in-service provisions and faults including advice to the customers control room staff, Network Rail signallers, Train Drivers, on-board staff and platform staff as required.
Recording of faults directly into Hitachi SAP based maintenance management system
Capturing in service maintenance requirements from the operational fleet.
Recording, management and train re-allocation to depot with regards to damage, vandalism rectification
To be familiar with ECM (Entity in Charge of Maintenance) requirements and their applicability to Hitachi Rail Limited and the responsibilities within the role
Access and direct input and recording into the associated control room logs.
Monitoring the fleet in service to ensure limited impact on the customer passenger operation and short / long term maintenance plans
Working with the associated maintenance depots to ensure proactive materials and staff are available for fault rectification
Utilisation of control room operational management systems and Hitachi`s SAP based maintenance management systems.
Read and extract information from traction and rolling stock drawings and specifications as necessary
Undertake competency assessment in line with the customers and Hitachi’s requirements.
Develop professionally and support good working relationships with all stakeholders.
Learn new skills in accordance with Hitachi’s new business demands as required.

Essential:

Licences / Competences;

Sound knowledge of, and compliance to rules and regulations
Sound knowledge of railway operations
Technical understanding of traction and rolling stock
Mechanical or Electrical Engineering qualification

Qualifications:

Vocational engineering qualifications and experience
Management training qualifications or equivalent experience

Licences / Competences:

Intermediate IT skills – typically Word, Excel, SAP
Previous experience of working in operational railway control rooms would be advantageous

We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment – we are proud to be an equal opportunity employer.

Tagged as: mechanic, network rail signaller, rolling stock, train driver