Lead Support Engineer

Your new role:

As a Lead Support Engineer at Etches Park, you will be responsible for leading the investigation of maintenance, reliability and safety related vehicle defects. Development of subsequent engineering solutions to ensure contractual reliability targets are achieved and maintenance practices implemented / improved. This will also include responsibility for those activities relating to design modifications and subsequent applications for customer / regulatory approval for changes.

Being the point of contact for any key reliability or product safety issues, ensuring suitable escalation and reporting both internally and to our customers.
Lead a team of engineers from a technical perspective, reviewing and approving their output and ensuring a high standard of work.
Deputise for Engineering Manager during holidays / periods of absence.
Ensure safety and reliability issues are understood and containment/corrective actions are identified and in place
Attend meetings with customer and other stakeholders as required
Support East Midlands Railway train delivery, testing and commissioning teams.
Leading the development of the engineering function that will be required during the testing phase to include modification and engineering change. Ensure all engineering work is recorded into the Maintenance Management System.
Responsible for providing engineering support at Etches Park or any other testing location as required.
Leading the deployment of the initial and ongoing depot engineering processes and procedures relating to engineering change. Incorporate best practice and lessons learnt from the established fleets at other Hitachi TMCs.
Leading the continued development of the SAP maintenance management system (MMS). Ensure all engineering and modification requirements are captured and delivered.
Support the development of the core team – act as an engineering representative and mentor to the depot maintenance teams on a shift bases.
Support the material management team with setting up of the material stores both at Etches Park and at out based locations as required during testing and commissioning. Ensure all material usage is controlled and recorded in the Maintenance Management System.
Responsible for designing solutions and gaining customer / regulatory approval for changes in train design.
To liaise with Procurement / Maintenance Team members during the assessment and approval of new material suppliers to ensure that Maintenance, H & S and environmental needs are adequately identified / addressed.

About you:

HND or equivalent qualified engineer or equivalent proven railway experience
Previous experience in product improvement and reliability engineering on UK rolling stock

What we offer:

Competitive salary
Annual Performance bonus paid on discretionary basis.
25 days holiday
Pension scheme with contributions up to 9%
Private medical insurance
Personal Accident insurance
Group Income protection
Group Life Insurance

We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.

We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment – we are proud to be an equal opportunity employer.

Tagged as: east midlands railway, rolling stock