Client Relationship Manager VP

The Client Relationship Manager VP  leads strategic account management, drives revenue growth, and fosters long-term relationships with key railway clients while collaborating with cross-functional teams to deliver tailored solutions and services. Your role will be joining the Sales Team, working closely with Account Directors, Senior Leadership, and Department Heads to deliver the best-in-class service to clients designing high-end custom-built chalets.  You will strategically retain your personally assigned client portfolio while progressing corporate strategic initiatives. You will also work with Senior Operations and Relations Officers to build, retain, and lead in performing sales and service teams, exceeding revenue and profit targets. Experience in creating, delivering, and building high-end multi-million-pound chalet projects is essential for this role.

Salary will be commensurate with experience, from £80,000 upwards. This is a remote working role inclusive of international travel.

You will be responsible for;

Growing client portfolios through the conversion of new business opportunities.
Retention and penetration of existing client accounts.
Monitoring actual financial performance to plan targets and discuss strategies and tactics with the SVP Business Operations to ensure that plan targets are achieved.
Providing hands on coaching and guidance to sales teams with particular emphasis on generating leads, preparing compelling sales presentations, and expanding existing account base.
Conducting regular sales meetings and provide motivation, leadership and assistance to sales team enabling them to meet/exceed sales and client retention goals.
Maintaining a visible presence with all local and extended team members.
Identifying “at risk” clients and execute strategies to mitigate issues and retain the account.
Regularly meeting with clients to build-strong relationships and ensure client needs/expectations are met.
Monitoring actual financial performance to plan targets and implement strategies and tactics to ensure that plan targets are achieved.
Owning proposals, sales presentations, and the financial relationship with clients.
Recruiting, developing, and retaining top talent.
Ensuring optimal resources are assigned to the right opportunities.

Requirements for the role;

10+ years sales and sales leadership experience preferably in exhibits, custom product/marketing solutions or advertising industry
Extensive experience of working with corporate clients at a senior level on the design and build of high-end custom built chalets
Bachelor’s degree, preferably business/marketing/communications emphasis. MBA a plus.
Strong leadership skills – ability to build, develop and motivate winning teams.
Strong business acumen
Demonstrated client and employee relationship management skills
Consultative communications style, effective listener, excellent written and verbal communication abilities
Strong presentation skills
Strong organisational skills
Heavy travel is required.

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.

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