Customer Experience Coordinator

We’re working with a well-established, creative business in the Colchester area that is seeking a Customer Experience Coordinator for their busy peak season. This temporary to permanent position (September–December) offers the potential to go permanent in January for the right candidate.

The Role

– Provide excellent customer service and support by phone and email
– Accurately process orders and handle queries in a fast-paced environment
– Assist with general office administration and order tracking
– Work collaboratively with a small, supportive team to maintain smooth operations

What We’re Looking For

– Previous customer service, office administration, or call centre experience
– Strong communication, organisation, and problem-solving skills
– Comfortable managing queries and resolving issues independently
– A full UK driving licence is required due to the location

Why Apply?

– Competitive hourly rate with holiday pay
– Monday–Friday hours—no weekends
– Opportunity for a long-term, permanent role within a reputable local employer
– Join a friendly team environment where your efforts are valued