Business Process Engineer

What does the job involve?

Assess maturity of existing business processes and identifying areas for improvement
Design and provide ongoing assessment of business maturity, communicating required actions and successes to drive engagement and continuous improvement
Recommend changes or enhancements to existing processes to increase efficiency and productivity
Where required, develop and implement new business processes and strategies
Monitor and analyse the effectiveness of new processes and make adjustments where necessary
Participate in change management activities
Develop and maintain best practices to meet changing business needs.

What skills and experience do I need to do the job?

Able to build strong working relationships within the company, particularly at peer group level, interpret end user requests into the development of useful tools that add value and increase efficiency.
Experience of the rail industry would be preferable, having an understanding of the way that the rail industry is structured, operates and the type of processes necessary will greatly help
Ability to respond to a wide range of complex and conflicting interests and to communicate effectively with key stakeholders in their resolution.
Self-starter with the ability to lead mini development processes
Strong analytical and problem-solving skills
Proven work experience as a Business Process Engineer or similar role
Experience with business process mapping and modelling
Knowledge of business process management principles and best practices
Conscientious and structured approach to work, some experience of project management.

What are the salary and benefits?

Salary – Up to £50,000 per annum + benefits
Hybrid working – 2-3 days in Birmingham office
Defined Benefit pension – one of the best in the UK
Free travel on all our trains and those of other train companies within our parent group company – for you, your partner and any dependent children
75% off all other train company travel tickets
Retail discounts
Career development opportunities.

Applications will be considered from colleagues with 6 months experience in current role and a full check of absence and disciplinary records.

We reserve the right to withdraw this advert at any time due to high volumes of applications (please submit your application as early as possible to avoid disappointment).

As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation.