Administration Support

We are seeking a part-time Administration Support Officer to join our team based in Ashford.

2025 is the 200th anniversary of the first-ever passenger rail journey, so we’re celebrating our proud history and our bright future.

The experience you’ll need:

To be considered for this role we recommend you demonstrate the below in your application;

In this role, you will provide an effective administration service for the Onboard team, carrying out a range of duties and responsibilities that will include but not be limited to:Assisting with arranging of hearings and meetings, taking minutes as required.
Arranging periodic and special medicals and maintaining all records/paperwork as required.
Liaising with procurement clerks and Area Managers regarding ordering of all ticket stock, cleaning stores and general purchasing.
Issuing equipment, uniform and briefing notes, obtaining signatures where required.
Maintaining a filing system of documents if required, which meets all company standards and supplying information to the Area Manager’s team as required.
Producing weekly timesheets for payroll for Area Management groups.
Dealing with correspondence as required.
Working as directed by the Area Manager’s team to update appropriate notice boards as required ensuring all notices are kept up to date.
Assisting with disruption roster production if required.
Carrying out performance investigations if required and collating information as directed.
Supporting the maintenance of the Onboard section of the Company’s intranet to ensure all information is relevant and up to date.
Working as directed by the General Manager Team Organiser to cover other members of the team during absences.

Other things to know:

This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.
All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn’t available for this role.

What you’ll get in return:

Along with your salary, the rewards you’ll get include:

a final salary pension
24 days annual leave allowance (plus bank holidays)
free rail travel across our networks.

At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge making sure everyone gets home safe, every day.